How to use Bookings

Set up your business

1. Click Log in and sign in with your Vin-G account. One account works in every Vin-G app.
2. On Welcome to Bookings, fill in Business Name, What do you run? and Time zone.
3. Check the Public URL Slug. It becomes your link: appointment.vin-g.com/book/your-link. Use lowercase letters, numbers and hyphens.
4. Click Save. You land on your Dashboard.

Services & availability

1. Open Services in the menu and click + Add Service.
2. Enter the Name, Duration (min) and Price, then click Save.
3. Open Availability and click + Add Window.
4. Pick the Day of Week, a Start Time and an End Time. Click Save.
5. Add more windows for other days, or two on one day for a lunch break.

Your booking page

1. Copy your link: appointment.vin-g.com/book/your-link.
2. Open it on your phone and make a test booking. You'll see it on your Dashboard as Pending.
3. Share the link on WhatsApp, Instagram, your Google Business profile or your website.

Try it with sample data

Want to look around first? Turn on sample data in Vin-G. Sample bookings carry a grey Sample label. Remove them in one click from vin-g.com Settings → Data.

1. Today's bookings

1. Open Dashboard. The Schedule shows your day; click Today to jump back to it.
2. Click a booking to open Booking Detail: service, time, phone, email and notes.
3. Click Confirm to accept a Pending booking. The customer hears from you straight away.
4. Click ↻ Refresh to pick up bookings that just came in.

2. Add a walk-in or phone booking

1. Open your booking page (/book/your-link) on your phone or computer.
2. Choose the service, then the date and time.
3. Enter the customer's name, email and phone, then confirm.
4. The booking appears on your Dashboard. Click Confirm.

3. Reschedule or cancel

1. Open Bookings and find the booking. Use Search, Status, From and To to narrow the list.
2. Click Cancel. The time slot opens up again for others.
3. To move it, book the new time on your booking page for the customer, as in task 2.

4. Mark completed or no-show

1. After the visit, open the booking on the Dashboard.
2. Click Mark Complete if it happened, or No Show if the customer didn't come.
3. If Completed bookings → draft invoices is on, a draft invoice now waits in Invoices.

5. Turn on SMS reminders

Texts go out from your own Android phone and number. There is no extra number to buy. Only the account owner can change this.

1. Open SMS in the menu.
2. Click Download the Vin-G Relay app (APK) on your Android phone and install it.
3. Click Pair a phone and type the code into the relay app.
4. Tick Send booking texts through a paired phone and accept the note about your own SIM.
5. Set a Daily limit, your Country code for local numbers and Quiet hours (reminders only). Click Save.
6. Check the Delivery log to see what was sent. Click Retry on anything that failed.

6. Add a staff member and their hours

1. Add the person as an employee in the HR app. With HR staff → Bookings on, they appear on your Staff page.
2. Open Staff and tick Bookable. Only bookable people show on your booking page.
3. Pick a Colour so their bookings stand out on the schedule.
4. Click Time off, choose the days, add a reason if you like, then click Add.

7. Change your business settings

1. Open Settings.
2. Change Business type to update the words Bookings uses.
3. Under Time zone & notifications, set the Business time zone and the Notification email for new bookings.
4. Turn on browser Notifications to get a pop-up when someone books.
5. Each service can carry its own Cancellation policy. Edit it in Services.

Save time every day

• Press Ctrl+K (or Cmd+K on a Mac) to search for any customer or booking from any Vin-G app.
• The bell at the top shows new bookings and anything that needs you. Click See all for the full list.
• Bookings works on your phone. Tap the menu button at the top left to open the menu.
• Pin your booking link in your WhatsApp Business profile and on Instagram so customers always find it.